Overview
Phone numbers are purchased and attached to assistants in your provider’s dashboard (Vapi or Retell), not inside Vapify. Once attached, Vapify shows the number wherever that assistant’s calls appear.Common Tasks
Attach a phone number to an assistant
In your provider’s dashboard, attach a phone number to the assistant that needs to take phone calls. Web-call-only assistants don’t need one.See which number an assistant is using
Open Assistants in the sidebar, or the sub account’s Assistants tab. Each assigned assistant shows its associated phone number, if any.Find calls from a specific number
In Call Logs, use the search bar to filter by phone number.webCalls (made through a voice widget or web interface) show N/A in the Phone Number field, since they don’t use a phone number.
Related Articles
- AI Assistants: assigning and refreshing assistants
- Call Logs: filtering calls by number