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Overview

After logging in at app.vapify.agency, you land on your agency Dashboard. This page orients you to the main areas of the app before you start configuring anything.

The Dashboard

Your dashboard shows three charts: total minutes per day, total call count per day, and average call duration per day. As an agency user you see data aggregated across all sub accounts; a sub account user sees only their own data. Full detail: Dashboard.

The Sidebar

Vapify sidebar navigation The sidebar is your navigation hub. Main areas:

Agency Settings vs. Sub Account Settings

These are two different configuration surfaces and it’s easy to confuse them:
  • Agency Settings: configures how your agency looks and operates (branding, subdomain, email provider). Applies to your whole account.
  • Sub account settings: configures one specific client (their provider keys, assigned assistants, pricing, users). Each client has their own.
See Understanding Sub Accounts for the sub account model.