Overview
White-labeling is only as strong as its weakest surface. This guide checks every place your brand (or a gap in it) becomes visible to a client.The checklist
- Agency Branding: name, logo, favicon set and saved, and you’ve logged out/in to confirm they took effect.
- Custom Domain: a branded subdomain instead of
app.vapify.agency, if you’re on a paid plan. - Custom Email: sender address on your own domain, so invitations and notifications don’t come from a Vapify address.
- Client Experience: walk through the client journey yourself, end to end, at least once per quarter, to catch anything that slipped.
Common gaps
- Logo uploaded but not visible. Usually a missed logout/login cycle.
- Custom domain set up but email still unbranded. These are two separate settings tabs; both need configuring.
- GoHighLevel-mapped clients seeing inconsistent branding. Confirm the GoHighLevel mapping matches the correct sub account.
Related Articles
- Client Experience: the full client-facing journey
- Recommended Agency Workflow: where branding checks fit into ongoing maintenance