Overview
A monthly charge gives you predictable revenue and gives your client a predictable bill. Vapify supports this two ways: a flat monthly subscription fee stacked on top of per-minute billing, or a monthly package with included minutes and overage.
When to choose this
- The client wants one predictable number on their card each month
- You want recurring base revenue independent of call volume
- The client’s usage is fairly consistent month to month
The path
- Read Pricing Models for the exact mechanics of both the subscription-fee and package approaches.
- In the sub account’s Billing tab, either set a Monthly Subscription Fee alongside your per-minute rate, or configure a Voice Package from Billing & Usage → Subscription Settings with included minutes and an overage rate.
- Decide your overage rate carefully. See Profit Tracking to keep even overage minutes profitable.
- Communicate the model clearly to the client before go-live: what’s included, what triggers extra charges, and when the monthly charge renews.
Combine both: a monthly retainer for guaranteed base revenue, plus per-minute billing for any usage beyond what the retainer implies. Different clients can run different combinations.
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