Overview
Vapify supports two billing models. You can run different models for different clients, or combine both for the same client.
Model comparison
Model 1: Monthly Fee + Per-Minute
A fixed monthly platform fee (billed via Stripe subscription) plus a per-minute rate deducted from the client’s prepaid Balance as calls happen.
Example month: client makes 150 minutes of calls at $0.40/min.
Set the monthly fee and per-minute rate in the sub account’s Billing tab. Setting the monthly fee to $0 gives you pure pay-as-you-go pricing.
Model 2: Monthly Packages
A fixed monthly price that includes a set number of minutes, with an overage rate once those minutes are used.
Example: $99/month package, 200 included minutes, $0.60/min overage. Client uses 230 minutes:
New sub account users choose a package on first login if Require Active Subscription for SubAccount Access is enabled. Configure packages from Billing & Usage → Subscription Settings: name, description, price, included minutes, overage rate, and expiry period. A $0 price makes a free trial package; a $0 overage rate means excess minutes are not charged.
A $0 overage rate caps charges, not usage. When included minutes run out, calls still connect and the extra minutes are still recorded — Vapify does not hard-stop a call. Set the overage rate above your provider cost if you want those minutes to be profitable.
Which to choose
- Monthly Fee + Per-Minute: unpredictable call volume, clients who want to pay for exactly what they use.
- Monthly Packages: established clients who value predictability, or when you want to encourage higher usage with bundled minutes.
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