Overview
Vapi is Vapify’s primary voice AI provider integration, offering full call analytics and recordings streamed directly into your dashboard.
Key requirements
Where to generate keys
Log into your Vapi dashboard, navigate to API Keys, and copy both your Private and Public keys.
Entering keys in Vapify
Paste the Private key in the first field and the Public key in the second, then click Verify and Continue (during onboarding) or Save Settings (in a sub account’s General tab). See Connect Your AI Provider for the full walkthrough.
Verification
Vapify tests both keys before accepting them. If verification fails, re-copy the keys from Vapi. Trailing spaces are the most common cause, and swapped private/public keys are the second most common.
Rotation
Once a sub account’s Billing Start Date is set (gone live), its Vapi API keys cannot be edited. Plan your key setup carefully before going live. Rotating keys after that point requires creating a new sub account.
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