Overview
Retell is Vapify’s alternative voice AI provider, with a streamlined single-key setup. A good fit if your assistants are already built in Retell.
Key requirements
Where to generate keys
Log into your Retell dashboard, navigate to Settings → API Keys, and copy your API key.
Entering keys in Vapify
Select Retell, paste your API key, and click Verify and Continue (during onboarding) or Save Settings (in a sub account’s General tab). See Connect Your AI Provider for the full walkthrough.
Verification
Vapify tests the key before accepting it. If verification fails, re-copy the key from Retell. Trailing spaces are the most common cause.
Rotation
Once a sub account’s Billing Start Date is set (gone live), its Retell API key cannot be edited. Plan your key setup carefully before going live.
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