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Estimated time: 2 minutes

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Overview

Add a teammate or additional client contact to a sub account beyond its primary user.

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Prerequisites

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Steps

  1. Open the sub account and go to the Users tab.
  2. Click New Sub Account User.
  3. Enter their first name, last name, and email.
  4. Choose their role: Administrator (can manage billing and top-ups) or Member (limited access).
  5. Send the invitation. They’ll receive an email to activate their account.
The new user’s status shows as Invited until they activate, then switches to Active.