Skip to main content

​
Overview

Two confirmed layers of permission exist: a per-user role (set when inviting a sub account user) and a per-sub-account feature toggle (set once, applies to everyone in that sub account).

​
Role × capability

​
Sub-account-wide toggle

The voice widget toggle (“Allow customers to talk to the voice assistants”) is controlled per sub account in the Assistants tab, not per user. When enabled, any user in that sub account can use the voice widget; when disabled, users see analytics only.
  • Roles: role types, pending verification
  • AI Assistants: the voice widget toggle in context