Assistant Management Overview

From the Assistant Management page at Platform > Assistants, you can enable or disable your voice assistants.

Assistant Activation

Platform Assistants Screen Now that all the Vapi.ai assistants have been retrieved, it’s time to map them to a subaccount. Go to Agency > Assistant Mapping and map every assistant you want to have live for that subaccount. This step helps ensure that you each subaccount will only show the assistants that you want to show to your client. Every assistant you map to a subaccount will be shown to your client.
Note: You cannot change which assistants are associated with a subaccount so be sure to map every assistant you’d like associated with a subaccount carefully.

Assistant Pricing Setup

Sub Accounts Assistants Pricing Screen

Assistant Per Minute Pricing Setup

With your assistants activated, head over to Agency > Sub Accounts and select each assistant. For every assistant, set the price per minute that you plan to charge your client. It’s important to ensure that this price is higher than what Vapi.ai charges you for that assistant.
If you change an assistant’s price per minute in Vapi, remember to update it here as well. This helps avoid charging your client less than what Vapi charges you otherwise you’ll lose money.

By effectively managing your assistants, you can ensure smooth operations and maximize revenue for your agency.

FAQs