> ## Documentation Index > Fetch the complete documentation index at: https://docs.vapify.agency/llms.txt > Use this file to discover all available pages before exploring further. # Dashboard > Monitor usage, spend, and call outcomes across your agency or a single client. ## Overview The Dashboard is your agency's control center. It gives you a view of voice usage, spend, and call outcomes, aggregated across all sub accounts for agency users, or scoped to one client for sub account users. Use the **Year / Day / Week / Month** toggle at the top to change the time range. Dashboard screen showing summary tiles and usage charts ## Summary tiles Four tiles at the top summarize the selected period, each with a change indicator versus the previous period: * **Total Call Minutes**: voice-call minutes processed. * **Number of Calls**: total calls made. * **Total Spent**: your provider cost for the period. * **Average Cost per Call**: total spend divided by call count. ## Charts * **Call Minutes Over Time**: minutes trend across the selected range. * **Call Outcomes**: successful vs. unsuccessful calls, with a success-rate bar. * **Call Count**: calls per day. * **Average Call Duration**: average call length per day. * **Disconnection Reasons**: why calls ended (e.g., assistant ended call, error, user ended call, call completed), with counts and percentages. ## Reading the dashboard Use these to spot usage trends and catch anomalies early. A spike in call count with a drop in average duration, or a rising share of **Error** disconnections, can indicate a misconfigured assistant worth investigating in [Call Logs](/running-your-agency/call-logs). ## Related Articles * [Call Logs](/running-your-agency/call-logs): drill into the calls behind these numbers * [Usage](/running-your-agency/usage): usage tied to billing and package limits * [Platform Overview](/start-here/platform-overview): where the Dashboard sits in the sidebar