> ## Documentation Index
> Fetch the complete documentation index at: https://docs.vapify.agency/llms.txt
> Use this file to discover all available pages before exploring further.

# White Label Best Practices

> Keep every client-facing surface consistently branded as your agency, never Vapify.

## Overview

White-labeling is only as strong as its weakest surface. This guide checks every place your brand (or a gap in it) becomes visible to a client.

## The checklist

* **[Agency Branding](/white-label/agency-branding)**: name, logo, favicon set and saved, and you've logged out/in to confirm they took effect.
* **[Custom Domain](/white-label/custom-domain)**: a branded subdomain instead of `app.vapify.agency`, if you're on a paid plan.
* **[Custom Email](/white-label/custom-email)**: sender address on your own domain, so invitations and notifications don't come from a Vapify address.
* **[Client Experience](/white-label/client-experience)**: walk through the client journey yourself, end to end, at least once per quarter, to catch anything that slipped.

## Common gaps

* Logo uploaded but not visible. Usually a missed logout/login cycle.
* Custom domain set up but email still unbranded. These are two separate settings tabs; both need configuring.
* GoHighLevel-mapped clients seeing inconsistent branding. Confirm the [GoHighLevel](/integrations/gohighlevel) mapping matches the correct sub account.

## Related Articles

* [Client Experience](/white-label/client-experience): the full client-facing journey
* [Recommended Agency Workflow](/guides/recommended-agency-workflow): where branding checks fit into ongoing maintenance