> ## Documentation Index
> Fetch the complete documentation index at: https://docs.vapify.agency/llms.txt
> Use this file to discover all available pages before exploring further.

# Connect Your AI Provider

> Connect Vapi or Retell so Vapify can retrieve your voice assistants and track usage for billing.

**Estimated time:** 4 minutes

## Overview

Connect your voice AI provider so Vapify can pull in your assistants and track usage for billing. This is the second step of the onboarding wizard.

## Prerequisites

* [Agency branded](/getting-started/brand-your-agency)
* A Vapi or Retell account with at least one assistant already created

## Steps

<img src="https://mintlify.s3.us-west-1.amazonaws.com/vapifybykanzucode/images/onboarding%202.png" alt="Provider Setup screen showing Vapi and Retell provider options with API key fields" />

<Tabs>
  <Tab title="Vapi">
    <Steps>
      <Step title="Copy your keys">
        In your [Vapi dashboard](https://vapi.ai), open **API Keys** and copy both your **Private API key** and **Public API key**.
      </Step>

      <Step title="Select Vapi">
        In Vapify's **Provider Setup** step (or later, in a sub account's **General** tab), select **Vapi**.
      </Step>

      <Step title="Paste both keys">
        Paste your **Private API key** in the first field and your **Public API key** in the second field.
      </Step>

      <Step title="Verify">
        Click **Verify and Continue**.
      </Step>
    </Steps>
  </Tab>

  <Tab title="Retell">
    <Steps>
      <Step title="Copy your key">
        In your Retell dashboard, open **Settings → API Keys** and copy your API key.
      </Step>

      <Step title="Select Retell">
        In Vapify, select **Retell**.
      </Step>

      <Step title="Paste and verify">
        Paste your API key and click **Verify and Continue**.
      </Step>
    </Steps>
  </Tab>
</Tabs>

<Warning>
  API keys grant full access to your provider account. Never share them publicly or commit them to version control. Vapify stores them encrypted and shows them partially masked afterward.
</Warning>

<Tip>
  **Verify and Continue** tests your keys before proceeding. If verification fails, re-copy the key from your provider dashboard. Trailing spaces are the most common cause.
</Tip>

## Troubleshooting

* **Verification fails**: Re-copy the key; for Vapi, confirm the private and public keys aren't swapped.
* **Assistants don't sync**: Save the key again, then click **Refresh Assistant List** in the sub account's Assistants tab.

## Related Articles

* [Vapi](/integrations/vapi): key types, rotation, and limits
* [Retell AI](/integrations/retell): key setup details
* [Assign an AI Assistant](/getting-started/assign-an-ai-assistant): next step in the setup path